Refund Policy

Refund and Return Policy

Thank you for choosing Class On App (Smartway Media Private Limited). We value your business and aim to provide a transparent experience regarding your purchases.

1. Policy Overview

We offer a refund or exchange within the first 3 days from the date of your purchase. If 3 days have passed since your purchase, we cannot offer you a return, exchange, or refund of any kind.

2. Eligibility for Returns and Exchanges

To be eligible for a return or an exchange, please ensure that:

• The purchased item is unused and in the same condition as you received it.
• The item is in its original packaging.
• Items purchased during a sale may not be eligible for a return or exchange.
  
  

3. Exemptions

Please note that certain categories of products or services are exempted (not eligible) for returns or refunds. These specific categories will be clearly identified and shown to you at the time of purchase.

4. Process for Returns and Refunds

Once we receive and inspect your returned item, the following steps will occur:

Notification: We will send you an email to notify you that we have received your returned product.

Quality Check: Our team will perform a quality check to approve or reject the request.

Processing: If approved, your return or exchange will be processed according to our company policies within a reasonable timeframe.

5. Contact Information

If you have any questions regarding your refund or need to initiate a request, please contact us at:

Company Name: Smartway Media Private Limited

Address: 85-Sunil Park Ludhiana-141012, Punjab, India