Ticket System

Track and resolve internal issues, complaints, and requests with a centralized ticketing system.

Smart Ticket System For Faster Issue Resolution In Schools

Class ON App’s Ticket System streamlines communication by allowing schools to track, manage, and resolve academic and administrative issues efficiently.

Schools often struggle with scattered complaints, delayed responses, and lack of accountability when managing internal issues. Class ON App’s Ticket System centralizes all requests and complaints in one platform, ensuring timely resolution, clear responsibility, and transparent communication across departments.

Raise and track all academic, technical, and administrative issues from a single dashboard. This eliminates confusion and ensures no request is overlooked.

Automatically assign tickets to relevant departments or staff members. This improves accountability and speeds up issue resolution.

Monitor ticket progress with real-time status updates such as open, in progress, or resolved. This keeps stakeholders informed at every stage.

Set ticket priorities and resolution timelines based on urgency and impact. This ensures critical issues are addressed without delays.

With Class ON App’s Ticket System, schools achieve faster resolutions, better accountability, and improved internal communication. Book your free demo today and experience smarter school issue management.

Key Features Of Class On App Ticket System

Class On App Ticket System enables schools to manage complaints, requests, and issues centrally, ensuring faster resolution, clear accountability, and transparent internal communication.

Centralized Ticket Creation: Allows staff, teachers, students, or parents to raise tickets for academic, technical, or administrative issues easily.

Role-Based Ticket Assignment: Automatically routes tickets to the relevant department or responsible staff member for quicker and more accurate resolution.

Real-Time Status Tracking: Track ticket progress with clear status updates such as open, in progress, pending, or resolved at every stage.

Priority & SLA Management: Set priority levels and resolution timelines to ensure urgent issues are addressed promptly without operational delays.

Benefits Of Class On App Ticket System

Class On App Ticket System improves issue management efficiency by streamlining communication, reducing response time, and ensuring every concern is handled systematically.

Faster Issue Resolution: Eliminates delays by assigning tickets instantly to the right department or staff member.

Improved Accountability: Ensures clear ownership of every issue, reducing follow-ups and miscommunication across departments.

Transparent Communication: Keeps all stakeholders informed with real-time updates on ticket progress and resolution status.

Organized Record Keeping: Maintains a complete history of issues and resolutions for audits, reviews, and process improvements.

Why Choose Class On App Ticket System For Your School?

Class On App Ticket System offers schools a reliable, structured, and scalable solution to manage internal issues efficiently within a unified ERP platform.

Built for School Workflows: Designed specifically for academic and administrative issue handling in Indian schools.

Seamless ERP Integration: Integrates smoothly with all Class On App modules for centralized operations and data consistency.

Role-Based Access Control: Ensures secure ticket visibility and management based on user roles and responsibilities.

Scalable & Future-Ready: Easily adapts to increasing users, departments, and support requirements as schools grow.

Faqs – Answers To Your Questions About Our Ticket System

Get clear insights into how Class On App’s Ticket System helps schools manage issues efficiently, improve response times, and maintain transparent communication across departments.

What is School ERP Software?

School ERP software is a comprehensive system that integrates essential administrative tasks such as attendance tracking, fee management, academic scheduling, and communication into a single platform. It helps schools operate more efficiently by centralizing these functions and improving overall management.

Why is Class on School Software Different from Others?

Class ON stands out in the Indian market due to its tailored modules designed through extensive research and development specifically for Indian schools. Unlike others that follow international standards, Class ON ensures user-friendliness with monthly feature updates and guaranteed service and support.

How can I maintain my School’s daily expenses in the software?

ClassOn provides a range of sections and ledgers, for accounts, purchase, expenses where you can record everything easily.

How Does School ERP Software Work for My School?

School ERP software is indispensable for schools of all sizes, facilitating seamless management of tasks such as fee collection, homework, timetable creation, attendance tracking, and more, all accessible in a unified dashboard. Simplify your school's operations with ERP software – your trusted ally.

How to Choose the Right School ERP Software?

Choosing the right school ERP software is crucial as it impacts daily operations involving students, parents, and teachers. Class ON's founder & CEO, Mr. Milan Hans, outlines 10 essential points in a special video to help you make an informed decision. Watch it here: Class ON Choose Software Video: https://youtu.be/e2xmcm7xrvk?si=VMOsY4laNI3zOVEp

I have multiple stores in my School. Can I manage that in the software?

Yes. Our School software not only has a section for Stores but also has sections for Store stock, Item, Item category, Issue item and many more.

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